Rev Parts

Shop description

Payment policy

Credit/Debit Cards

We accept major credit and debit cards, including Visa and Mastercard.

Your payment information is securely processed through our payment gateway, ensuring your data's safety and confidentiality.

Bank Transfer

You can transfer the payment directly to our bank account. Bank details will be provided at checkout.

Please include your order number as a reference when making the transfer to ensure timely processing.

Orders will be processed upon confirmation of payment.

Cash on Delivery (COD)

Pay with cash at the time of delivery.

Please ensure you have the exact amount ready, as our delivery personnel may not carry change.

General Terms
Payment Confirmation: Orders will only be processed once the payment is confirmed.

Currency: All payments must be made in USD or equivalent LBP.

Security: We employ industry-standard security measures to protect your payment information. Your data is encrypted and securely transmitted.

Issues or Queries: If you face any issues with payment or have any queries, please contact our customer support at support@revparts.store.

Thank you for shopping with Wholesale Auto Parts Lebanon! We appreciate your business.

Delivery policy

At Wholesale Auto Parts Lebanon, we strive to ensure your orders reach you promptly and in excellent condition. Below are the details of our delivery process:

Delivery Methods
Standard Delivery

Estimated delivery time: 2 to 5 business days.

Delivery charges: $5, or free for orders over $200.

Express Delivery

Estimated delivery time: 1 to 2 business days.

Delivery charges: $10.

Cash on Delivery (COD)

Available for select locations.

Pay in cash at the time of delivery.

Delivery Information
Order Processing: Orders are processed and dispatched within [X] business days after payment confirmation.

Tracking: Once your order is dispatched, you will receive a tracking number to monitor your delivery status.

Delivery Address: Please ensure that the delivery address provided is accurate and complete.

Delivery Attempts: Our courier will make [X] attempts to deliver your order. If unsuccessful, the order will be returned to us, and we will contact you to arrange a redelivery or refund.

General Terms
Delivery Times: Delivery times are estimates and may vary due to external factors.

Delivery Charges: Delivery charges are non-refundable unless the order was incorrectly delivered or damaged.

Delayed Deliveries: In case of delays, we will notify you as soon as possible and work to resolve the issue promptly.

Issues or Queries: If you have any issues or queries regarding your delivery, please contact our customer support at support@revparts.store.

Thank you for shopping with Wholesale Auto Parts Lebanon! We appreciate your business and hope to serve you again soon.

Refund policy

At Wholesale Auto Parts Lebanon, we are committed to your satisfaction. If the item you receive does not match your order, you are entitled to a free return within 30 days of delivery. Please review our refund policy below:

Return Eligibility
Time Frame: Items must be returned within 30 days from the date of delivery.

Condition: Items must be in their original condition, unused, and with all original packaging and tags intact.

Reason for Return: Free returns are accepted if the item does not match your order (e.g., incorrect item, wrong size, or faulty product).

Return Process
Contact Us:

Email our customer support at support@revparts.store with your order number and reason for return.

Our team will provide you with a return authorization and instructions on how to send the item back.

Prepare Your Return:

Pack the item securely in its original packaging.

Include all original packing materials, manuals, and any accessories that came with the item.

Send It Back:

Follow the return instructions provided by our customer support team.

We recommend using a trackable shipping method to ensure the return reaches us safely.

Refund Process
Inspection: Once we receive your returned item, our team will inspect it to ensure it meets the return eligibility criteria.

Processing: If the return is approved, we will process your refund within [X] business days.

Refund Method: Refunds will be issued to the original payment method used for the purchase.

Additional Information
Non-Refundable Items: Certain items may not be eligible for return due to their nature (e.g., custom orders, clearance items).

Shipping Costs: Shipping costs for returning the item are covered by Wholesale Auto Parts Lebanon if the return is due to an error on our part.

If you have any questions or need further assistance, please don't hesitate to contact our customer support at support@revparts.store.

Thank you for shopping with Wholesale Auto Parts Lebanon! Your satisfaction is our priority.